Course overview
Why do I need this course?
- Comply with legal obligations around people’s rights
- Provide person-centred care
- Develop interpersonal skills
- Improve working relationships with both colleagues and patients
What will I learn?
- Key principles of person-centred care
- Person-centred values
- How to report concerns
- How to support individuals
Who is this course for?
- All staff working in the health and social care sector
- Anyone who provides support to individuals
Part of the Care Certificate
The Skills for Health Care Certificate bundle provides a set of high-quality eLearning courses aligned to the Care Certificate standards. The bundle is designed to complement work-based assessment of skills by a competent assessor, and forms the core e-learning component of the certificate
All courses aligned to the Care Certificate standards can be purchased as part of a bundle here.
Course details
This course is designed for individuals new to health and social care roles. It will introduce you to the fundamental knowledge, skills, and behaviours expected in the sector, aligning with established care standards. You’ll gain a solid understanding of person-centred support, focusing on values, practical application, and how to meet individual needs effectively. The course also covers the crucial aspects of understanding mental capacity within care provision and how to support individual wellbeing, including identity, comfort, and recognising escalating issues.
Upon completion of this course, the learner will be able to:
- Explain what person-centred care is and how it affects people receiving care.
- Describe how it can be put into practice in their role.
- Differentiate between examples of good and poor person-centred practice.
- Describe how person-centred care is an ongoing process and continuous discussion with the individual.
- List appropriate ways staff can report concerns.
- Course Length: 45 mins
- Refresh Frequency: 1 Year