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30 min duration |
Learn how to safely and effectively use GenAI tools |
Interact with a simulated AI chatbot as part of the course |
PDF certificate on completion |
Course overview
Discover how you can use generative AI safely and appropriately in healthcare. Learn how to manage risks, protect patient data and stay legally compliant.
Why do I need this course?
- Use generative AI tools safely in healthcare settings
- Protect patient data and comply with GDPR requirements
- Prevent errors caused by hallucination and bias
- Recognise when AI use becomes unsafe or unlawful
- Maintain professional accountability when using AI tools
What will I learn?
- What generative AI is and how it works
- The key risks of hallucination, bias and data misuse
- How to act as a ‘Human in the Loop’
- How to identify appropriate and inappropriate tasks for GenAI in a healthcare setting
- How to anonymise patient data safely
Who is this course for?
- Healthcare professionals using GenAI tools for admin or research
- Clinical staff exploring GenAI in practice
- Managers overseeing digital tool use
- Staff responsible for data governance
- Anyone considering using consumer GenAI chatbots at work
Course details
Generative AI tools such as ChatGPT, Copilot and Claude are increasingly being used across UK healthcare to support administrative tasks, research and drafting. While these tools offer measurable time-saving benefits, their use also introduces risks related to hallucination, bias, personal data protection and patient safety.
This interactive course provides practical guidance on how to use consumer GenAI chatbots safely and legally in healthcare settings. You will explore the key risks of using GenAI and develop the skills you need to act as a Human in the Loop.
A key feature of the course is its use of realistic GenAI simulations. You will practise using AI tools in healthcare scenarios that reflect real workplace situations. As you interact with the simulated chatbot, you receive instant feedback on your decisions, helping you recognise risks, spot unsafe suggestions and build confidence in making safe, legally compliant choices.
Through realistic exercises and practical examples, the course helps you identify safe and unsafe tasks, protect personal data in line with GDPR and recognise when GenAI use becomes unlawful.
Note: When using GenAI in health and care settings, you must follow your organisation’s policies. Before using any GenAI tool in your work, seek appropriate guidance and approval from the relevant leads within your organisation.
Upon completion of this course, the learner will be able to:
- Demonstrate safe day-to-day use of GenAI tools in practice
- Recognise the risks of hallucination, bias, inappropriate suggestions and data misuse
- Apply Human in the Loop principles to maintain safety, accountability and the human touch
- Use GenAI in a GDPR-compliant way by anonymising personal data appropriately
- Identify relevant legislation, policy and organisational guidance governing GenAI use
- Evaluate whether an AI-related task is low risk, requires additional safeguards or is unsafe and unlawful
This eLearning course is made up of the following modules:
- GenAI in Healthcare: Starting Safely
- Course Access Duration: 1 Year
- Course Length: 30 mins
