Course overview
Why do I need this course?
- Comply with legal obligations for all staff that handle data
- Show commitment to data protection
- Protect your business, staff and patients/service users
- Align with the Core Skills Training Framework (CSTF)
What will I learn?
- Key principles of confidentiality, data protection, and information governance
- How to respond to subject access and freedom of information requests
- Best practices for handling and securing personal and sensitive data
- How to recognize common threats to data security
- How to prevent data breaches
- GDPR responsibilities
- Good record-keeping
Who is this course for?
- All healthcare professionals (as part of statutory training requirements)
- All staff who handle and process personal data
- Anyone who handles data within a company
- Anyone who cares about data security
Part of the CSTF
The Core Skills Training Framework (CSTF) is a framework created by Skills for Health and sets out minimum learning outcomes, frequency of refresher training and links to relevant legislation or expert guidance.
It can be used by any healthcare employer in the UK including NHS, independent and voluntary providers.
All our CSTF-aligned courses can be purchased as part of a bundle here.
Learn more about the CSTF on our website, or read the Frequently Asked Questions.
Part of the Care Certificate
The Skills for Health Care Certificate bundle provides a set of high-quality eLearning courses aligned to the Care Certificate standards. The bundle is designed to complement work-based assessment of skills by a competent assessor, and forms the core e-learning component of the certificate
All courses aligned to the Care Certificate standards can be purchased as part of a bundle here.
Course details
Information governance is essential training for all healthcare staff. This course aims to provide an introduction to information governance including the principles of confidentiality, data protection, subject access requests, freedom of information requests, and security best practice.
Upon completion of this course, the learner will be able to:
- Differentiate between confidentiality, data protection, Freedom of Information and Subject Access Requests
- Identify examples of information governance including confidentiality and the Caldicott principles, data protection, freedom of information rights, and subject access requests
- Evaluate your own practice of confidentiality and data protection
- Describe the principles of good record keeping, security, correct retention and disposal
- Identify and discuss where records have not been kept properly and explain the potential consequences of this
- Describe your organisations’ policies to the Caldicott principles, General Data Protection Regulation (GDPR), The Freedom of Information Act and Subject Access Requests, and identify where you can find local information
- Describe your responsibilities with regards to Freedom of Information and Subject Access Requests
This course meets the learning outcomes for Core Skills Training Framework subject 11, Information Governance and Data Security and Care Certificate Standard 14, Handling Information.
CSTF Subject 11: Information Governance and Data Security
The learner will:
- understand the principles of Information Governance and the importance of data security in health and care
- understand the different types and value of information
- understand the principles of data security, including how to ensure the confidentiality, integrity and availability of data
- be aware of threats to data security and know how to avoid them, including:
- Social engineering
- Using social media safely
- Using email safely
- Malicious software
- How to protect information
- Physical security
- be able to identify data breaches and incidents and know what to report
- understand fundamentals of data protection and the General Data Protection Regulations (GDPR)
- understand the Caldicott Principles and be able to provide a confidential service to patients and service users
- understand the responsibilities of healthcare organisations under the Freedom of Information Act 2000
- understand individual responsibilities in responding to a Freedom of Information request
Care Certificate Standard 14: Handling Information
- 14.1 Handle information
Care Certificate Standard 13: Health and Safety
- 13.8 Work Securely
- Course Length: 75 mins
